Reference

How We Handle Your Information

When you open an account and deposit through bKash, Nagad or Rocket, we collect the minimum data needed to verify your wallet, process your chips and keep your session secure.

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cb 666 How We Handle Your Information
DATA SAFEGUARDS

How We Protect Your Information

We built our account flow around encryption, limited access and regular audits so your wallet records and session data stay private. Every deposit you make via bKash, Nagad or Rocket passes through SSL-protected channels, and our backend restricts data access to the operations team members who need it to process withdrawals or resolve support tickets.

Encryption Standards

All traffic between your device and our servers uses TLS encryption; stored records—wallet details, transaction logs, chat history—are encrypted at rest so even our database administrators see masked values.

Cookie Policy

We place session cookies to keep you logged in and analytics cookies to measure page load times; you can block third-party cookies in your browser without affecting deposits or game launch.

Retention Period

Transaction records are kept for the period local financial rules require, typically five years; session logs expire after ninety days; accounts inactive beyond two years are archived and personal details anonymized.

Access Rights

You can request a machine-readable export of your data, ask us to delete your account, or update contact details any time through support; we complete verified requests within seven business days.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, correct a mistake in your profile, or request account deletion, our support team handles every query directly. Live chat and email are the fastest routes; response times depend on query volume, but most data requests are acknowledged within one business day and completed inside a week.

Team online

Live Chat

Open the chat icon in the bottom corner of any page while logged in; ask for a data-access request and the agent will guide you through identity confirmation and next steps.

Email Support

Send your request to the support address listed on our contact page; include your registered mobile number so we can verify your account and respond with the records you asked for.

Account Settings

Log in, visit account settings, and use the profile-update form to correct your name or contact details; for full data export or deletion, contact support directly instead.

Privacy Policy Questions

We collect your mobile number for wallet verification, your chosen username, and the device IP region to prevent duplicate accounts; no national ID or address is required at sign-up.

We share deposit and withdrawal records only with the payment processor that clears your transaction and, if legally required, with authorities in your jurisdiction; we never sell data to advertisers.

Transaction history is retained for the period financial regulations require, usually five years; session logs expire after ninety days; accounts inactive beyond two years are archived and personal details anonymized.

Yes. Contact support via live chat or email, confirm your identity with your registered mobile number, and we will send a machine-readable export of your profile, transaction log and chat history within seven days.

Log in, open live chat or email support, and request account closure; we will verify your identity, close the account, and delete personal details once the mandatory retention period for financial records expires.

We use session cookies to keep you logged in and analytics cookies to track page performance; you can block third-party cookies in your browser settings without affecting deposits, withdrawals or game launch.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.